Orders
Minimum order amount is $175.00. All orders received before 12:00pm will be shipped within two business days.

Payment Terms
- Customers with existing accounts with us have payment terms of net 30 days from date of invoice
- New customers may avail of net 30 days terms after submitting to HairArt all credit application requirements and after approval by HairArt
- Orders submitted without approved credit terms or pre-payment will be shipped C.O.D. cash. COD shipments must have prior approval from our credit department
- There is a $15.00 service charge for returned checks


Forms of Payment
- Check, money order, wire transfer
- All major credit cards for catalog price


Prices
Prices are subject to change without prior notice. We will inform you of any changes in prices whenever possible.


Freight
- No freight charges for orders of $750.00 or more that is shipped ground to anywhere within the continental United States and if paid within terms.
- 5% freight allowance on shipments over $750.00 to Alaska and Hawaii if paid within terms
- No freight charges for orders of $500.00 or more that is shipped ground anywhere in the west coast and if paid within terms.
- No freight charges for orders over $1,500 to Puerto Rico and Canada if paid within terms
- Corresponding COD fee still applies to all orders regardless of the amount of order.


Back-Orders
- Items anticipated to arrive in our warehouse within 30 days from your order will be back-ordered.
- If you do not want any back-orders, please inform us so we can mark your account as "no back-order"
- No freight charges for all back-orders.



Claims, Shortages and Returns
- Shortages and claims should be reported to our office within 10 business days of receipt of merchandise
- To ensure prompt and proper credit or replacement of returned items, please do the following:
- An authorization must be obtained from our office prior to returning any merchandise. You can do this by calling our customer service at 1-888-HAIRART (424-7278) or send us an email at info@hairartproducts.com.
- Include a packing list with your company name and address. List all items being returned and the invoice number from which the item was purchased. If no invoice number is provided, credit will be issued at the lowest price in your purchase invoice history.
- We reserve the right to impose a 15% restocking charge