Shipping Rates and Times
The shipping rates available to you are determined by the contents of your order and your shipping address. The Checkout page will display the shipping methods and corresponding rates available to you before you complete your order.

Contiguous U.S.:

Flat-rate of $9.95 on orders up to $224.99

Order totals over $225 gets FREE SHIPPING (unless you're a distributor under which case, our standard offline agreement stands.)

All other U.S. domestic shipping is a flat-rate of $12.95.

Non U.S. destinations:

We charge a flat fee of $29.95 for shipments to Canada, $39.95 to Australia, and a weight based sliding scale to the U.K. & Ireland.

Scandinavia: Scandinavia and Finland are being charged automatic weight based pricing.

We are adding locations and will sometimes be able to ship to salons in other countries not listed if the billing address and shipping address are both a salon or educational center abroad, contact us if you'd like to ship to a country not on this list.

Ground transit times.


Order Processing
All orders received before 1pm PST are processed the same day. Orders will ship out within 48-72 hours of purchase.

Shipping Confirmation Emails
Our systems will send you an automated shipment confirmation email with tracking details once your order has been shipped. Our shipping carriers do not pick up packages from our facilities on weekends, or on postal holidays. Therefore, if you place an order after our order processing deadline, you may experience a delay between your shipping confirmation e-mail and the actual shipment of your order. The time-frame for the shipment method you selected will begin when the carrier picks it up for delivery.

Shipping Carriers
Orders placed with standard flat rate shipping may be shipped with any of our carriers: US Postal Service, UPS, or FedEx.

Weekend Delivery
We are unable to arrange weekend deliveries for UPS, USPS orders may arrive Saturdays.

All shipping and processing times listed on our website are in business days (Monday-Friday, excluding all national holidays). Some of our shipping carriers occasionally deliver orders sent via standard shipping on Saturdays, but this service cannot be requested or guaranteed.

International Shipments
Delivery time for international packages vary widely depending on Country, Customs, Carrier and Method of Shipment. We usually ship international orders within 48-72 hours.

Shipments outside of the U.S. may be subject to fees such as "import customs fees" which include Customs, Duties, Taxes, Broker Fees and other similar fees. These "fees" are typically collected by the shipping carrier in your area, and are not part of our shipping charges.

Please contact your local carriers and customs department to learn more about these fees. You, the importer, will be responsible for all "fees" which may be imposed by your country's customs laws including but not limited to duties, taxes, brokerage fees and other fees that may apply at the time package is delivered to you.

Please contact us for more information and an estimated time of arrival to your destination.

Or, if you would like to specify a carrier in particular, contact us in advance before we process and ship out your order. 

Methods of payment for international shipping include Paypal and wire transfer and require pre-payment.