WARRANTY INFORMATION

Guidelines

Most HairArt appliances are sold with a 12 month warranty from the date of purchase. This limited time warranty is only valid with the original sales receipt including the date and location of purchase.

How to Submit a Warranty Claim

If you qualify, and your appliance is not damaged due to misuse, follow the steps below.

  1. Complete and print the Service Request form > Click here 
  2. Attach the original sales receipt to the form
  3. Choose a Method of Payment ($14.95 USD for shipping and handling) CHECK or Money ORDER
  4. Send your appliance along with the paperwork to the address on the form

Non-Warranty Service Repairs

If your appliance is more than one year old, send this form, including $30.00 (USD) service fee plus $10.00 (USD) for shipping

and handling. HairArt will assess the damages, and in the event that the Repair Service Team is unable to make the necessary repairs, we’ll mail

back a complete refund along with your appliance. We reserve the right to replace some products with similar items when the original defective product

has been discontinued or is no longer being used.

 

  1. Complete and print the Service Request form > Click here 
  2. Choose a Method of Payment ($40 USD. The fee covers the repair plus shipping and handling) Check or Money Order
  3. Send your appliance along with the paperwork to the address on the form

Have Questions?

For any questions regarding warranty and service repairs, click here to send an e-mail using our online form.